Mobile
Samsung Health Glitch Causes Users to Lose Step Tracking Data
Summary
- Users of Samsung Health have noticed that their step counts from before November 2 are missing from the app’s Steps section after a recent update.
- The data can still be viewed in the Daily Activity area, indicating that it isn’t erased permanently.
- There are speculations about a possible link to the end of daylight saving time, though no concrete reason has been established.
App updates are intended to enhance functionality, whether through the addition of new features, design improvements, or performance boosts. However, recent updates to Samsung Health seem to have caused some problems, affecting users adversely instead.
A number of users have reported that their historical step data has vanished from the application. This issue appears to have arisen following the update released on November 2. Specifically, users are finding that their step counts recorded before this date are no longer visible in the app’s Steps section, although they can still access this data through the app’s Daily Activity section.


