Like their traditional gasoline-powered counterparts, electric vehicles (EVs) generally necessitate regular maintenance at dealerships. Legacy automakers manufacturing EVs have established service and repair frameworks that utilize their dealer networks, specialized training, and tools. The accessibility of repair and service information for owners, independent garages, and the public continues to be a contentious topic known as Right to Repair.
Proponents of Right to Repair legislation maintain that vehicle owners and independent mechanics should have access to the same diagnostic software, repair manuals, tools, and components that authorized dealers use. Historically, auto manufacturers have resisted these efforts, citing safety, cybersecurity, and intellectual property as concerns. This matter remains unresolved at the federal level, leading to varying regulations across states.
Responding to this ongoing discussion, Slate Auto, a startup backed by Jeff Bezos, has introduced a DIY-focused truck that features easily swappable panels, accessible parts, and complimentary service manuals.
With an attractive starting price of $24,950, this open-source repair platform stands out particularly for those looking to engage in hands-on repairs themselves.
Free resources for owners and technicians
Open connection to diagnostic data
Slate University, a free resource offering a video library and online tutorials, aims to guide new truck owners from basic maintenance tasks to the installation of various accessories. The platform addresses routine upkeep as well as more complex modifications, which include SUV conversion kits and interior upgrades.
The instructional content is tailored for two primary groups: everyday DIY enthusiasts who prefer to manage repairs independently and technicians affiliated with Slate’s certified service network. Slate University’s purpose is to equip all users, whether individual owners or independent mechanics, with essential knowledge for vehicle maintenance.
Furthermore, this initiative aligns with Slate’s distinctive design choice: the truck comes equipped with an open-source OBD-II data port. Unlike conventional vehicles that restrict data access through proprietary systems, Slate allows owners to directly access their vehicle’s powertrain and performance data via a standard OBD-II connection, compatible with diagnostic tools commonly used in independent repair shops.
Overview of the RepairPal network
Tiers of Slate service
For repairs that exceed standard home maintenance, Slate has formed a partnership with RepairPal to establish a nationwide service network. The initiative plans to onboard over 4,000 certified independent repair shops, with over 100 locations already accredited to manage specialized high-voltage EV repairs. Slate describes this collaboration as a pioneering step for original equipment manufacturers (OEMs).
RepairPal offers a three-tier service certification. High-voltage repairs, such as battery and electrical system work, will be directed to a select group of shops with EV-specific credentials. Lower-voltage and routine maintenance tasks will be available to a broader range of facilities. The installation of accessories, which encompasses SUV conversion kits and other hardware modifications, will be accessible at the widest variety of shops.
This tiered certification strategy ensures that specialized repairs are handled by qualified technicians while routine maintenance and accessory installations are available at numerous independent locations.
Initial coverage issues
Guidelines for potential buyers
Credit: Slate
The service network is still in development, revealing early inconsistencies in coverage. Slate truck owners have reported visiting RepairPal-certified shops only to find technicians unfamiliar with the brand. For instance, one owner in Southern California indicated that the nearest certified shop for high-voltage EV work was situated approximately 70 miles away.
Slate aims to ensure that every customer has access to at least one certified repair shop within 100 miles of their location.
Potential buyers are encouraged to confirm RepairPal coverage in their vicinity before placing an order. Slate’s frequently asked questions section emphasizes checking with RepairPal, given the current scarcity of certified high-voltage locations.
Moreover, warranty service may only be accessible through fully certified shops, which complete the entire certification process implemented by Slate.
The advantages of independent repair shops
According to a 2025 study by CDK Global, 85% of EV owners sought dealership services within the first year of ownership. The availability of same-day service appointments has dropped significantly, from 40% in 2023 to just 28% in 2024.
Service wait times for EVs have steadily increased, and dealerships may prove difficult to reach for owners residing in remote areas. Slate believes that independent repair shops can serve this gap effectively.
Deliveries for the first models from Slate are expected to commence in the fourth quarter of 2026, with preorders currently available through Slate’s website.
